General Product Warranty:
Our products will be free from defects in material and workmanship, and will meet the specifications stated in this catalog, under normal use and service when correctly installed, operated and maintained. This product warranty is effective for the period of time stated below, unless otherwise stated in the product literature.
Optical Table and Breadboard Warranty:
- Lifetime Performance Warranty: We provide a lifetime guarantee that all of our passively damped optical tables and breadboards will meet all originally stated performance specifications under normal use and proper handling.
- Lifetime Table Top Warranty: We provide a lifetime guarantee that all of our optical table tops and breadboards (both passive and actively damped) will be free from defects in workmanship, including delamination of the top and bottom skins, under normal use and proper handling.
- All control electronics and active damping modules for our actively damped tables, including the SmartTable, carry a one year warranty from date of shipment.
Gratings, optical filters and replicated mirrors (whether sold as separate products or as components of other products) are warranted for a period of ninety days from the date of shipment. Lasers and components thereof are warranted for the number of hours (or other measure of usage) specified in the operating manual for each laser or component thereof, or for one year from the date of shipment, whichever is shorter (except for the flashlamp components of lasers, and the optical and crystal components of pulsed lasers, which are warranted for ninety days). All other products are warranted for one year from the date of shipment.
If you find any defects in material or workmanship or any failure to meet the specifications, you must notify Newport and obtain a Return Material Authorization Number (RMA#) within the warranty period by calling Newport's Returns Department at 1-800-222-6440, Ext. 2531727, or by visiting our online
Returns and Servicing
page. Return the product to us in proper packaging, freight prepaid, and clearly marked with the RMA#, and we will either repair or replace it, at our option.
The above warranty does not apply to products which are repaired, modified or altered by any party other than Newport; are used in conjunction with equipment not provided or authorized by Newport; or are subjected to unusual physical, thermal, or electrical stress, improper installation, misuse, abuse, accident or negligence in use, storage, transportation or handling, or tampering; or to products which are considered consumable items or items requiring repair or replacement due to normal wear and tear. On-site warranty repair is not covered under this warranty. NEWPORT'S SOLE LIABILITY, AND YOUR SOLE REMEDY, FOR BREACH OF THIS WARRANTY IS LIMITED TO NEWPORT'S REPAIR OR REPLACEMENT OF THE PRODUCT (AT NEWPORT'S SOLE OPTION). THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES. EXCEPT AS EXPRESSLY PROVIDED HEREIN, NEWPORT MAKES NO WARRANTIES, EITHER EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE. NEWPORT EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
If a product that is not covered by the above warranty needs repairing, we will first provide an estimate of repair charges and then repair the product upon receiving authorization from you. Repairs are warranted for ninety days.